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Hotel Pinidiya & understands and recognizes that privacy is important to you. This privacy statement (“Privacy Statement ) explains the way we collect, store, use and disclose your personal data.(“Personal Data”)
This Privacy Statement governs the way Hotel Pinidiya Management Limited (“Company”) U/BAN/01/82, Weilimada Road,Bandarawela,Bandarawela, Sri Lanka collects, uses, maintains and discloses information collected whilst providing services and from users (each, a “User”) of this website (“Site”). This Privacy Statement applies to the Site and all products and services offered by Hotel Pinidiya &. This Privacy Statement describes the privacy practices of Hotel Pinidiya & for data that we collect through websites, (www.hotelpinidiya.com social media pages, emails and other over-the-counter data collection points.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a reservation, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may always refuse to supply personal identification information if they do not wish to supply such information but that may prevent them from engaging in certain site related activities.
We will be collecting Personal Data including but not limited to the following.
We may also collect information about your preferences that we use to make your current and future stays and experience with us more enjoyable, including information about your interests and other relevant information that we learn about you during your stay. This may also include any likes and dislikes about our services that you tell us about so that we can improve our services, and specific dietary, health restrictions or personal needs to ensure your wellbeing. We may also collect your “Personal Preferences,” that you wish to share with us and may include details of your special anniversaries (such as your birthday or wedding anniversary), what type of activities you prefer to take part in when staying with us, and your hobbies. Personal Preferences may also include details about who you usually travel with, their relationship to you. If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on local storage for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some features of the Site may not function properly.
Our intended purpose is to enhance and enrich Pinidiya products and services without compromising the guest's personal identification information.
You are required to provide full and accurate details in the form required by us for us to process the booking /request made by you. We are unable to confirm or process any bookings / requests made by you if you do not provide such personal data as required.
5.1.1 More information about your Personal Preferences
Our goal is to serve you better and meet your expectations and preferred level of hospitality at each stage, from the moment that you book with us through to when you check out. See below to learn more.
We adopt appropriate data collection, storage and processing practices and security measures as reasonably possible to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We may provide your personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you or to promote the products and services of Hotel Pinidiya and . We may also share your data with other companies within the John Keells Group , our trusted associate companies for business, data analytics and promotional activities.
We do not sell, trade, or rent Personal Data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. You acknowledge that we may share your information with these third parties for such limited purposes.
RIGHTS OF THE DATA SUBJECT You have the right to request from the Company, access to and rectification or erasure of Your Personal Data or restriction of processing concerning Your data or to object to processing as well as the right to data portability. You also have the right to withdraw your consent for any useof Your Personal Data at any time, provided that any processing of Your Personal data prior to the withdrawal of Your consent shall not be rendered unlawful. Further, where applicable, You shall have the right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant data protection regulations with regard to your data.
The Company has the discretion to update this Privacy Statement at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Data we collect. You acknowledge and agree that it is your responsibility to review this Privacy Statement periodically and become aware of modifications.
Your Personal Data will be stored by the Company for a minimum of seven (7) years and for a maximum period as may be required under accepted business practices.
By submitting any Personal Data , you signify your acceptance of this Statement . If you do not agree to this Statement , please do not submit any Personal Data . Any submission of your Personal Data will be deemed your acceptance of this Privacy Statement .
If you have any questions, feedback or complaints, please contact us at:[email protected]
Although we attempt to keep all information in the WWW servers accurate and up to date, the accuracy and timelines of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. The Company and its management and its owning company disclaims all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them unless there is negligence or fault on part of the Company . The Company’s WWW servers were designed to provide information about the Company, its products and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorized and prohibited.
All parties submitting materials to the WWW servers represent and warrant that the submission, installation, copying, distribution and use of such materials in connection with the WWW servers will not violate any other party’s proprietary or legal rights.
The material and content provided on the Site is strictly for your personal and non-commercial use only. However, you could save where expressly provided, and you agree not to by yourself or through or by way of assistance from any third party to distribute, copy, extract or commercially exploit such material or contents. Except as otherwise indicated, all materials on this Site, including, but not limited to text, information such as; customer or partner references, data, images and pictures, illustrations and written and other materials contained in this Site are protected by copy rights, database rights, trademarks and /or other Intellectual Property rights owned, or used with permission of their owners by us or our partners, affiliates or associates. This Site is protected by copyright and other intellectual property rights. All rights reserved.
You confirm that any personal information or data you share on behalf of another person for the purposes of a booking or inquiry with the Company has been obtained with the prior consent of such person who has apprised himself/herself of the booking/inquiry terms and conditions and privacy policy of the Company and such person is aware of their rights in respect of such data provided to us.
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security number, taxpayer identification number, passport number, driver’s license number, or other government-issued identification number; credit or debit card details or financial account number, with or without any code or password that would permit access to the account, credit history; or information on race, religion, ethnicity, sex life or practices or sexual orientation, medical or health information, genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, background check information, judicial data such as criminal records, or information on other judicial or administrative proceedings).
I confirm that I will be providing you with my data and hereby expressly consent to the use of my personal data in order to process and cater to my request or inquiry. This includes express permission to share data, inclusive of personal data, with your service providers and agents, only as required for responding to my request or inquiry.
I acknowledge that, in full compliance with applicable regulations, you may share data with your business partners and associates with a view of enriching and enhancing your products and services without compromising my personally identifiable information.
I consent to the use of my personal data to promote products and services of our Company or brand.
I have read the Hotel Pinidiya & privacy policy and understand the rights I have with regard to the personal data I provide.
Refund Policy is users can't make an refund for booking payment or the advance payment if user not able to participate hotel at the booked date or doesn't use booked services.
If there any Quality of service or mistakes are done by Hotel Pinidiya side of any service, User can request refund and We are dedicated to refund using original payment method of the service which had user paid.
Hotel Pinidiya & understands and recognizes that privacy is important to you. This privacy statement (“Privacy Statement ) explains the way we collect, store, use and disclose your personal data.(“Personal Data”)
This Privacy Statement governs the way Hotel Pinidiya Management Limited (“Company”) U/BAN/01/82, Weilimada Road,Bandarawela,Bandarawela, Sri Lanka collects, uses, maintains and discloses information collected whilst providing services and from users (each, a “User”) of this website (“Site”). This Privacy Statement applies to the Site and all products and services offered by Hotel Pinidiya &. This Privacy Statement describes the privacy practices of Hotel Pinidiya & for data that we collect through websites, (www.hotelpinidiya.com social media pages, emails and other over-the-counter data collection points.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a reservation, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may always refuse to supply personal identification information if they do not wish to supply such information but that may prevent them from engaging in certain site related activities.
We will be collecting Personal Data including but not limited to the following.
We may also collect information about your preferences that we use to make your current and future stays and experience with us more enjoyable, including information about your interests and other relevant information that we learn about you during your stay. This may also include any likes and dislikes about our services that you tell us about so that we can improve our services, and specific dietary, health restrictions or personal needs to ensure your wellbeing. We may also collect your “Personal Preferences,” that you wish to share with us and may include details of your special anniversaries (such as your birthday or wedding anniversary), what type of activities you prefer to take part in when staying with us, and your hobbies. Personal Preferences may also include details about who you usually travel with, their relationship to you. If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on local storage for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some features of the Site may not function properly.
Our intended purpose is to enhance and enrich Pinidiya products and services without compromising the guest's personal identification information.
You are required to provide full and accurate details in the form required by us for us to process the booking /request made by you. We are unable to confirm or process any bookings / requests made by you if you do not provide such personal data as required.
5.1.1 More information about your Personal Preferences
Our goal is to serve you better and meet your expectations and preferred level of hospitality at each stage, from the moment that you book with us through to when you check out. See below to learn more.
We adopt appropriate data collection, storage and processing practices and security measures as reasonably possible to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We may provide your personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you or to promote the products and services of Hotel Pinidiya and . We may also share your data with other companies within the John Keells Group , our trusted associate companies for business, data analytics and promotional activities.
We do not sell, trade, or rent Personal Data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. You acknowledge that we may share your information with these third parties for such limited purposes.
RIGHTS OF THE DATA SUBJECT You have the right to request from the Company, access to and rectification or erasure of Your Personal Data or restriction of processing concerning Your data or to object to processing as well as the right to data portability. You also have the right to withdraw your consent for any useof Your Personal Data at any time, provided that any processing of Your Personal data prior to the withdrawal of Your consent shall not be rendered unlawful. Further, where applicable, You shall have the right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant data protection regulations with regard to your data.
The Company has the discretion to update this Privacy Statement at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Data we collect. You acknowledge and agree that it is your responsibility to review this Privacy Statement periodically and become aware of modifications.
Your Personal Data will be stored by the Company for a minimum of seven (7) years and for a maximum period as may be required under accepted business practices.
By submitting any Personal Data , you signify your acceptance of this Statement . If you do not agree to this Statement , please do not submit any Personal Data . Any submission of your Personal Data will be deemed your acceptance of this Privacy Statement .
If you have any questions, feedback or complaints, please contact us at:[email protected]
Although we attempt to keep all information in the WWW servers accurate and up to date, the accuracy and timelines of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. The Company and its management and its owning company disclaims all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them unless there is negligence or fault on part of the Company . The Company’s WWW servers were designed to provide information about the Company, its products and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorized and prohibited.
All parties submitting materials to the WWW servers represent and warrant that the submission, installation, copying, distribution and use of such materials in connection with the WWW servers will not violate any other party’s proprietary or legal rights.
The material and content provided on the Site is strictly for your personal and non-commercial use only. However, you could save where expressly provided, and you agree not to by yourself or through or by way of assistance from any third party to distribute, copy, extract or commercially exploit such material or contents. Except as otherwise indicated, all materials on this Site, including, but not limited to text, information such as; customer or partner references, data, images and pictures, illustrations and written and other materials contained in this Site are protected by copy rights, database rights, trademarks and /or other Intellectual Property rights owned, or used with permission of their owners by us or our partners, affiliates or associates. This Site is protected by copyright and other intellectual property rights. All rights reserved.
You confirm that any personal information or data you share on behalf of another person for the purposes of a booking or inquiry with the Company has been obtained with the prior consent of such person who has apprised himself/herself of the booking/inquiry terms and conditions and privacy policy of the Company and such person is aware of their rights in respect of such data provided to us.
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security number, taxpayer identification number, passport number, driver’s license number, or other government-issued identification number; credit or debit card details or financial account number, with or without any code or password that would permit access to the account, credit history; or information on race, religion, ethnicity, sex life or practices or sexual orientation, medical or health information, genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, background check information, judicial data such as criminal records, or information on other judicial or administrative proceedings).
I confirm that I will be providing you with my data and hereby expressly consent to the use of my personal data in order to process and cater to my request or inquiry. This includes express permission to share data, inclusive of personal data, with your service providers and agents, only as required for responding to my request or inquiry.
I acknowledge that, in full compliance with applicable regulations, you may share data with your business partners and associates with a view of enriching and enhancing your products and services without compromising my personally identifiable information.
I consent to the use of my personal data to promote products and services of our Company or brand.
I have read the Hotel Pinidiya & privacy policy and understand the rights I have with regard to the personal data I provide.
Refund Policy is users can't make an refund for booking payment or the advance payment if user not able to participate hotel at the booked date or doesn't use booked services.
If there any Quality of service or mistakes are done by Hotel Pinidiya side of any service, User can request refund and We are dedicated to refund using original payment method of the service which had user paid.
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